Contact

A quick guide to reaching the right people, because most visitors to this page are looking for one of three different things.

If your roof is leaking right now

This site is an information project, not a dispatcher, and it cannot send a crew. Slow the water first: contain drips, move belongings, and if it is safe, photograph the ceiling before and after you act. Then call a licensed local contractor. The contractor vetting guide covers how to check an NYC Home Improvement Contractor license and what a trustworthy emergency response sounds like on the phone.

If you are looking for the old company

The original Richmond County Roofing and Home Improvement business is no longer operating, and this site has no connection to it. It cannot reach the former owners, produce old records, or honor past warranties. If you have an open warranty issue from that company, your homeowner's insurance carrier or the NYC Department of Consumer and Worker Protection complaint line are the practical routes.

If you have a question or correction about the guides

The site is maintained by the team at HEP Roofing in Knoxville, Tennessee. The contact form on their website reaches the people who edit these pages. Corrections are welcome and get reviewed against current NYC rules before anything is changed.